Shipping (Processing & Delivery)
Processing time:
Orders are typically processed within 1–3 business days, unless otherwise noted on the product page.
Weekend orders:
Orders placed after 12:00 PM (ET) on Friday and through the weekend will be processed and shipped on Monday (or the next business day during holidays).
Shipping carriers:
We ship with USPS and/or UPS, depending on the shipping service selected at checkout and the destination.
Tracking:
Once your order ships, tracking information will be sent to you. Please allow 24–48 hours for tracking updates to appear on the USPS or UPS website.
Estimated delivery times:
Delivery estimates are provided by the carrier and are not guaranteed. Crafties Fair is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.
International Shipping (If Available)
If international shipping is available at checkout, please note:
Customs & duties:
International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Customs declarations (required by U.S. law):
We are required to complete customs forms accurately and fully.
Please do not ask us to mark packages as a “gift” or reduce the declared value of the item(s), as this is illegal. All international packages are declared as Merchandise.
Customs delays:
Crafties Fair is not responsible for international orders that are delayed or held by customs.
Returned international packages:
If an international package is returned to us because customs fees were not paid or the package was refused, we will refund the original purchase price of the item(s) only. Shipping/postage costs are non-refundable.
Returns Policy
We accept returns within 14 days of delivery.
To be eligible for a return, items must be:
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Unused
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In the same condition as received
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In resalable condition
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Returned in the original packaging
No exchanges.
Non-returnable items (unless damaged or incorrect):
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Cut fabric / fabric cut to order
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Opened kits or used supplies
Damaged or incorrect items:
If your item arrives damaged or you received the wrong item, please contact us within 3 days of delivery and include photos.
Return Shipping Costs
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Buyers are responsible for return shipping costs
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Original shipping costs are non-refundable
How to Arrange a Return
To request a return, please email us at: hello@craftiesfair.com
Please include:
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Your order number
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The item(s) you would like to return
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A short note with your purchase details
If your return is approved, we will send you return instructions.
Refunds
Once we receive and inspect your return, we will notify you whether your refund is approved or rejected.
If approved, your refund will be processed and automatically applied to your original method of payment.